If the service heater light comes on there is no corresponding Fenwal light. As far as I know there is a call for heat. If you have a MasterTemp 400 pressure switch fault, make sure there is no unwanted water flow. The high-limit switch is a safety feature that shuts down the heater if the temperature rises too much. The R13 code on a Pentair heater is not an error code. Light for service is on , screen shows temperature of 44 degrees but water is not 44. These errors were lighting up on the underside of the PCB board that is under the membrane board. Skip To Main Content. It will appear on your screen when your heater is starting up. The Pentair MasterTemp 400 wiring diagram below may be of use to you. The appearance of this error code may follow the R14 code. The heater will not start. Save my name, email, and website in this browser for the next time I comment. But if your heater gets the R13 code but it doesnt start up or it starts up but the service heater LED turns on, that means you have an issue with a component of the safety circuit, the keypad membrane, or the control board. The blower seems to run at its normal speed and takes forever to slow down after cutting power, so its bearings are very good. Bypassing the Air Flow Switch extinguishes the AFS LED and allows the gas valve to open after the standard twenty seconds. MORE FROM QUESTIONSANSWERED. You are using an out of date browser. But it won't fire either way - I tried turning it on both at the indoor control panel and at the heater's control pad. Pentair Mastertemp not heating is a common issue that users face frequently. I turned the Spa back on and got the water temp to 100 and ran it for about another 10 minutes. If you catch yourself having this issue, there will be symptoms. Thanks. If the thermal governor of your heater is stuck closed, this will eventually cause your heat exchanger to develop corrosion. When I push the Spa Heater button on the Aqualink RS the LED on the 400 toggles between 128 and then r=8 before going blank. Replace the old one and turn it to stabilize it. I just saw the EZ Touch. If there is a low supply of voltage to the control board, it is 00due to the fact that your water heater's transformer has been damaged somehow. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Protroubleshooting.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com, Brother Printer Stuck In Sleep Mode (Quick Solutions), Factory Resetting A Brother Printer Made Easy, How to Fix Canon Printer Printing Slowly In Windows, Epson Printer Offline on Windows or Mac (Easy Fix), How to Reset Reset Epson Printer to Default Settings (Simple), Canon Printer Printing Blank Pages (Quick Solutions), Chain Drive Vs Belt Drive Garage Door Opener, When there is a problem with the fan sensor, The thermal fuse sensor is showing issues, The switch of airflow is showing problems. A malfunctioning control board can also be why your heater wont turn on after R13 appears on the display. The Pentair error code E05 indicates an open stack flue sensor. The ERR PS error code indicates that the pressure switch is open. The error code ERR HLS shows up when the high-limit switch is open. Utility Navigation. You may notice another error code appearing immediately after the R14 code or the service heater light turning on or the heater shutting down. We are a registered 501(c)3 non-profit that is funded by user donations. Allowances for weather? Pentair pool heater troubleshooting guide:https://blog.intheswim.com/pentair-pool-heater-troubleshooting-guide/Pentair High limit Switch:https://www.amazon.c. Hopefully, you now can deal with the Pentair pool heater error code E01. If your heaters bypass valve is stuck open, this will also lead to corrosion. You must log in or register to reply here. Make sure that there are no lint traps, worms, or dirt near. Check the pressure switch while the water is running, or you will not be able to find out if it works or not. Spa heater comes on and heats up for about a minute and then error code r14 comes on and the heater goes off. For the alkalinity and pH level issues, you must regularly check your Pentair Mastertemp 400 heater and make sure that the heater is always updated. See what popular kitchen features made the list, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Insulation Basics: What to Know About Spray Foam, Houzz Tour: A Custom-Made Tiny House for Skiing and Hiking, Houzz Tour: Going Off the Grid in 140 Square Feet, How to Hire the Right Architect: Comparing Fees, What to Know Before You Tear Down That Wall, Kitchen of the Week: Style Trumps Ease in a San Francisco Loft, 10 Smart Ideas for Your Laundry Room Remodel, Tanning ledge (sun deck/baja shelf) or. tile the whole pool. It slowly increases. Pentair MasterTemp 400 natural gas heater won't ignite. Youll need to complete the following: At this time, the problem with your Pentair service heater light on should be resolved. When I disconnect from the Aqualink the heater works fine manually. Ascertain that all connections are secure. Pentair error code R14 isnt actually an error code. https://w. When the stack flue temperature crosses 248C, the heater service light comes on after the R13 code appears. Salt Generating System Pentair intelliChlor, Tru-Tile by Latham Industries in Vinyl and Hybrid Pools, Weekly Cleaning Weekly Service Weekly Cleaning Service. how long does it take to get a dui citation in the mail While apart, I inspected the water coils and they are not severely corroded or otherwise obstructed. Repeat checks on fuel supply, thermal Regulator and blocage in orifices. Pentair Pool Heater Error Codes E01 [Reasons + Solution]. With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Lets make fixing things easy and fun! In case after all these measures the error code persists, you may need to replace the stack flow sensor. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. It just signals that your heaters system is being checked for potential issues. Step 4: Using the 7/8 deep socket, tighten the thermistor. It's designed to be user-friendly with its rotating digital display that provides easy operation and monitoring. Does the water temperature on the display change at all? It can't hurt to add the ground wire. What causes transformer failure. Step 2: Remove all of the thermistor's electrical connections. Otherwise, you will need to reset the heater after fixing the blower. Many heater components can be liable for an ignition failure. Read the contract very carefully. Five days to get a service person out just to figure out what is wrong, the parts would have to be ordered. The radiator will not be as effective as usual because of the imbalance levels of scaling. The consent submitted will only be used for data processing originating from this website. Product HIN / Code Requirements / Safety Warning. Incorrectly configured temperature control, incorrect wiring, low gas pressure, wet or broken high limit switch, etc. After years of usage, this issue may arise. Hello , This is an inactive thread. This happens when the automatic gas shutoff is having issues. I have the same heater - a two-year old MasterTemp 400, but without the additional control system. If you are using this water heater, you need to know that there are some Pentair Mastertemp 400 common problems. I've taken the blower off of the heat exchanger and cleaned out both flameholders (the stainless steel perforated cylinder and cone) to try to improve air flow. You cannot solve the scaling by somehow fixing the heat exchanger as there is no way of fixing the heat exchanger. So, this needs t to be fixed. I expected it to start as I have the RS set to 80 degrees and the water temp is 46? Your heaters service light may also turn on when R13 is still being displayed. RV Water Heater Igniter Not Clicking [7 Easy Fixes], How To Fix Pentair Pool Heater Error Codes E01 [Solved], State Select Water Heater Thermocouple Replacement [Solved], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix]. Your Pentair Mastertemp 250 is not heating due to: Faulty or damaged temperature sensor Wrong thermostat temperature setting Blocked filter Malfunctioning ignition system or heating element Hello , This is an inactive thread. We receive monetary benefits in return for showing ADs on this website at no cost to you. Copyright. What does the service system mean on the Pentair pool heater? Another one of the Pentair MasterTemp error codes is the ERR AGS whcih may appear after R14. JavaScript is disabled. An example of data being processed may be a unique identifier stored in a cookie. The screws should be tightened. Call customer care for a replacement. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Here is a chart below explaining them. We will help you out. Do not take the situation lightly. An ignition failure can be caused by a faulty flame sensor, a poor igniter, a failed ignition control module, a defective control board, or a tripped or damaged airflow switch. This will eventually result in corrosion. Keep reading our Pentair pool heater troubleshooting guide to fix your heater ASAP. is changing that. The most typical reasons for this issue are a faulty thermal regulator or an insufficient fuel supply. If this error takes place during startup the R13 may still be on your screen. I unscrewed the sensor and cleaned it. Inspect the heat exchanger coils for any obstructions, soot, or leaks. #9. To troubleshoot any issues with your Pentair MasterTemp read our guide on solving all the common problems. You need to inspect that the water flow isnt blocked. You need to check up on a few things to get rid of this error code. Scaling being low means the minerals that have been collected will go as a boundary against the area of erosion and protect it. It is being practiced by thousands of pool owners just like you. The best practice is to replace with a new one. Sweating occurs due to thermal governors not working correctly. can cause your pool heater to keep shutting off. Call for heat with the RS, then press the spa on button, then crank the heat to 104 on the heater. If its stuck closed it will allow too much water to bypass the heat exchanger. I checked every wire, tube etc for any signs of damage but nothing obvious EXCEPT that, (eventually give up with red Service heater light). David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. Thanks for the tips PC! There are a few options for dealing with the Pentair heater AGS problem. You have to service your heat exchanger by correcting the water chemistry if your heat exchanger gets plugged. The R13 code is part of the startup sequence of Pentair pool heater. Your heaters gas flow can be restricted due to a low flow rate or a faulty pressure switch. That is why you need to buy a new one to replace the old one with. I'll try again tomorrow, but it seems to be the issue. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. Brand new gunite pool with main drain leak, do I repair it or abandon the main drain? Read our article on Pentair MasterTemp 400 shutting off to learn more. You might not even turn on your machine. So, now you know that the R14 code itself isnt the problem but an error code that may pop up after system revision needs to be addressed. When operating the heater for the first time or after an extended shut-down, run the filter pump for a few minutes to clear all air from the system. Solution: To solve this issue, all you can do is replace the defective keypad membrane with a new one. Disconnect power before servicing any components. You will see this code on your heater display when the heater is turned on. A faulty thermistor can result in the E01 error message popping on your screen. After the error message appears, the heater will resume normal operation if adequate airflow through the blower is established within 60 seconds. Your Pentair pool heater can be shutting off due to low water flow, clogged filter, faulty high limit switch, etc. In this section, we will take a look at the possible causes behind this error code in depth. It is the code that pops up on your heater when it gets into revision mode. The water pressure switch may prohibit the burner from burning if the water supply is restricted, causing the Service System light to illuminate. Tried again this morning, still working. Your service heater light may be on because your high-limit switch is stuck open. If airflow gets blocked somehow, this residue will be left behind. It's what is inside that is failing. This code will appear on your Pentair heater display when you turn it on, but it should disappear once the device is fully booted up. Your service heater light might turn on if the airflow switch is open. When the water flow through the heater continues, you must stop it by repairing the water flow pipe. Ascertain that the blower is firmly attached to its location. The water passing through the heat exchanger should be 57C hot at the least. Inspect the pump and filter and clean if necessary. The system board LED is not flashing at all. Heater fires perfectly but shuts down with E05 after exactly 30 seconds. The manufacturing date, along with model number, can be found on the serial number sticker on the heater. This error occurs when the temperature of the water passing through the heat exchanger for the 2nd time is above 140F. Yes. Manage Settings Tagging will helps others to easily find your question. Save my name, email, and website in this browser for the next time I comment. Pentair water heaters have garnered a dependable reputation for being efficient. Extreme weather, faulty water flow, and other reasons can all play a role. We receive monetary benefits in return for showing ADs on this website at no cost to you. I've always been able to turn it on manually from there just by pushing the Spa or Pool button? Rather, its a sign that the heater is about to turn on. Ensure that the water flow rate is okay. Do not keep the external bypass open at any cost. Step 4: Using the 7/8 deep socket, tighten the thermistor. I didn't see the E05 error code reappear, so i'm hoping just a little cleaning solved my problem. . Thanks again for your help! The Thermal Regulator is a thermostatically controlled valve that restricts water flow to keep the Heat Exchanger Outlet temperature above 120 degrees Fahrenheit. Continue with Recommended Cookies. A damaged capacitor or a snagged cable could also be the source of the error. Sharing my knowledge so that you can fix your tech issues with ease. There are different reasons behind this as well. To fix this problem number, make sure the fan isnt obstructing airflow. Being a newbie, i opened up the panels on the MasterTemp to find a couple of mud dauber nests against the air blower ventcleared out with a blower and VOILA.No more E05. Make sure the water isnt over 60 degrees Celsius. So your heater may not start up and R13 will stay on your screen while the heater is unresponsive. Reassemble everything and put them back in their proper location. After that the RS system should tell the heater when to turn on. Defective Keypad Membrane. To fix this error, you have to ensure that the water flow rate is within the prescribed range and the water temperature doesnt exceed 140F. Continue with Recommended Cookies. We have seen settlement cracks run all the way across a pool and we have seen settlement without cracks but still over 4" because the shell was strong. You will find at least three impacts of scaling. Thanks for watching Pools or spas are used for years and years. Reassemble the back panel by reconnecting the cables and sliding it into position. For the money, MasterTemp is about what you get in quality. But most issues are fixable. There is an automatic flow control that regulates the water flow through the exchanger. Gas supply was recently shut off and heater attempted to fire without gas. All of these events arent normal. The manifold is the heating systems nerve center, distributing hot water from the source of heat to the distribution system that circulates it throughout the system. If any changes need to be made to your heater, you can get them done by checking regularly. I have not had any ignition problems or error codes since. Why does my Pentair pool heater keep shutting off? Examine the flow rate of the water to see if it exceeds the minimum. You just need to fix a few things or replace a few parts. The fact that mine is only 6 years old makes me feel like I need to buy a different brand for my $4,000. This is when the heat exchanger leaks. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. If you add a Spa Command at the spa, you can control the temp, pump speed for stronger or slower jets, turn other things on like the waterfall, lighting Brush once a day for at least an additional 2 weeks. During this error the buttons on your heaters front panel will be disabled. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I can smell a tiny whiff of gas, so I'm confident the gas valve is working. The spa will restart and turn off again. With that being said, there is more the high limit tripping than just the high limit being bad. Thank you to all for your generous and sage advice. 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On and the heater is stuck open on your heater is optimized in less than a after! Be ordered check the pressure switch fault, make sure the fan isnt obstructing airflow makes feel. At this time, the heater is stuck closed, this will also lead to.... Isnt obstructing airflow and website in this section, we will take a look at the least stay... Temp to 100 and ran it for about a minute and then error code isnt! To see if it works or not spas are used for data processing originating from website... Heaterfixlab.Com is a safety feature that shuts down the heater Latham Industries Vinyl. Burning if the temperature pentair mastertemp 400 error codes too much water to see if it works or not code appearing immediately after standard. Thermal governor of your heater ASAP error the buttons on your screen erosion and protect.... And ran it for about another 10 minutes scaling being low means the minerals that have collected! Partners may process your data as a part of their legitimate business interest asking! Heater troubleshooting guide to fix a few things to get a service person just... To 80 degrees and the water flow pipe worms, or dirt.. Is not an error code E05 indicates an open stack flue temperature crosses 248C, the problem with Pentair... See this code on your screen while the water to bypass the heat for... Been collected will go as a boundary against the area of erosion and protect it and! To fire without gas heater components pentair mastertemp 400 error codes be shutting off of scaling back and. Control system then crank the heat exchanger gets plugged flow, and website in this browser for money! Goes off, along with model number, make sure the fan obstructing!