My son loved jet skiing. I reached last week, and so far it's been good. However, they must provide proof and give you the opportunity to dispute the charges. Now, they say they're spending their retirement paying for it, Dear Abby: I saw security video of my fiance, and my heart is broken. Ugh. The room door is located BETWEEN the two elevators (see picture), so both elevators abut the room. He said "NO!, our manager last night knocked on your door, and an OLDER LADY answered and said people were smoking in YOUR ROOM!!!" Ask Amy: Is my rule about streaming entertainment foolish? Everything from check in to check out is excellant. We checked in late in the evening. I am so sorry to see you did not enjoy your overall experience with us. No one ever said anything about the charge. We ended up going to an arcade because he could never get a chance to play anything at all. Tripadvisor performs checks on reviews. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. That's false as I obviously didn't smoke in the room. I'm flabbergasted at this treatment especially considering that I'm a Starwood Preferred Guest. Filing a credit card chargeback was the last thing on Amanda Dunlop's mind when she booked a vacation rental on Airbnb. We often link to other websites, but we can't be responsible for their content. In small claims court, can I pull security footage from the property to prove I went outside to smoke? Trisha S, Guest Relations Manager at Emerald Beach Hotel, responded to this review. A few weeks after my stay, I noticed a charge on my American Express card for $250. Period. But I don't smoke. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. In an email sent to you, the general manager correctly notes that it has a "strict" nonsmoking policy. Can you help? Between the empty parking lot in the morning, and the nearly empty restaurant at breakfast, I would guess that the hotel was less than half full. Home; Shop; Contact; Blog; 0. Review tags are currently only available for English language reviews. If you are being charged for smoking in a non-smoking room, you can dispute the charges with your credit card company. View out the window is of the back of another building.The entire hotel needs some maintenance. The room layout is just plain weird, and very nonfunctional: you cant watch TV from the couch, but you are looking right into the bathroom; no work area (desk) at all; No outlets in the wet bar area; fridge but no microwave. A: If you don't smoke, you shouldn't have to pay a cleaning fee. Its also a health hazard for other guests who may have allergies or respiratory issues. What other expenses beyond the charge? Travel Troubleshooter: Does Amtrak owe me anything for a forced downgrade? When I arrived, I was told that smoking was forbidden, and that the penalty would be 100 . I'm very sorry to hear about the problems experienced during your stay. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. We will be sure to look into the game room area to see what the issue might be. Holiday Inn Express & Suites Atascadero, an IHG Hotel. Willow Tree Lodge. Home - FAQ - The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations. Nor could she imagine the trouble her credit card dispute would cause. The Hotel . There is literally evidence of a cigarette butt in your room. Log In. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the author of "How to Be the World's Smartest Traveler." Having said all that, your clothing and the cigarette butt itself can stink up a room pretty badly, especially detectable to non-smokers, which is why the hotel may have thought you were smoking in the room. As with any hotel, we are constantly striving to make improvements that will be of better value to the guest. FAQ. Stayed in this hotel for WELL under 24 hours for business. That may make you feel good, but its minimally effective in getting a refund. by Ariana St Pierre, WGME. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. I look forward to staying here again. IHGCare, Guest Relations Manager at Emerald Beach Hotel, responded to this review. That's what I'm afraid of. Hotels can charge you for smoking after youve left if they find evidence that you smoked in the room. I left a message for the manager but never received a call back. This glitzy city, Read More How Many Hotel Rooms In Las Vegas: A Comprehensive GuideContinue, Have you ever wondered if hotels send mail to houses? The staff was friendly and provided great dining choices. I was appalled, I said so you're calling us liars? It covers the cost of taking the room out of inventory and cleaning the linens, furniture and replacing the towels. Can You Smoke Weed In A Hotel? Travel Troubleshooter: Does Amtrak owe me anything for a forced downgrade? You are fairly close to Sonoma (20 min) and Napa (half an hour), but you're are not right in the heart of the wine country.The hotel itself is clean, spacious and comfortable, although the pool area is fairly small. Airbnb Vs Hotel: Which Is Better For Your Next Vacation? Luckily I reviewed my credit card statement and caught it. Its important to handle the situation in a calm and professional manner. False accusations can ruin a perfectly good stay and even lead to additional charges. Glad to hear you had a nice stay with us. I have to wonder how often they get away with this scam considering that people don't always look at their credit card statements!More. You could have appealed your case to one of Marriott's customer-service executives. This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. Don't laugh. So what went wrong here? The Mumbai Police busted a major prostitution racket in the city and actress Aarti Mittal has been accused of being the mastermind. After this guest checked out our Housekeeping Department noticed a smoking smell in the room and so the $200 deep cleaning fee was charged to the guests credit card. The staff was generally helpful, however, this hotel is WAY OVERPRICED for the qualityreceived. If youve been accused of smoking in a hotel room, you can prove your innocence by presenting evidence such as a non-smoking room receipt or a clean ashtray. Still, I thought Marriott might want to review your case one more time. As does JONATHON [--]. Ask to see the cigarette butt or ashtray that was found in the room or any other evidence they have. Today morning, the host contacted me to say that they lost a guest because of smoke + noise from my room. more. The apartment is comfortable and the host is responsive. You also have the right to file a counterclaim of "malicious prosecution. views, likes, loves, comments, shares, Facebook Watch Videos from Limpopo Channel Moz: LIMPOPO NOTCIAS||13.01.2023 Your only on-site option is to pay at the restaurant.Stay here if you are really scrimping on dollars, but do not let them put you into room 2015. They asked me to "behave" and threatened further . A very impressive building and it was just as good inside.We were tired after an 11 hour flight but managed to stay awake for a great dinner and breakfast very early the next morning was great too. When you checked into a room that smelled like smoke, you should have said something. Here's what to do. https://www.peeryhotel.com/hotel-accused-me-of-smoking/, Appearance Published Date: Should you come back in town, please contact me directly and I'll be happy to assist you with finding an appropriate room that suits your liking. Harriette Cole: How do I tell him we'll never be housemates? It said when its housekeeper opened the room to clean it, there was a strong smell of cigarette smoke. The housekeeper contacted a front desk representative, who then accompanied the housekeeper to the room and verified that there was indeed a strong smell of smoke. Smoking. I called the front desk and was told it was a "smoking charge." No fairer than a car rental company saying that any damage that happened to your car while you rented it is your responsibility. Having said all that, your clothing and the cigarette butt itself can stink up a room pretty badly, especially detectable to non-smokers, which is why the hotel may have thought you were smoking in the room. We were not with anyone else at the hotel, no one was with us, it was my brother and I. Front desk provided prompt service. If you are on a month-to-month, the landlord does not need a specific reason to terminate your tenancy. I even told the manager that I'll be sure to let friends know in the future to watch the smells from your bodies. I told him the same thing- we're here for less than 24 hours on business, we weren't in the room no one smoked in there, can you please remove this ridiculous charge? The chart-topper, who claims the incident was an act of racial profiling, . Nonsmokers have filed lawsuits against landlords or fellow tenants on the basis of nuisance, breach of statutory duty to keep the premises habitable, breach of the common law covenant of peaceful enjoyment, negligence, harassment, battery, and intentional infliction of emotional distress; courts have ruled for and against nonsmokers in . Please see our partners for more details. Same thing in the restaurant. Therefore, you should not have to pay a smoking fee or half a smoking fee. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. Filing fees perhaps, but even the $250 is a toss-up at best. Period. Last 30 Days. We are, like all Sheratons, a 100% smoke free hotel. If odors are discovered or neighbors report a complaint, that can be an issue but I think your best bet in the moment is to politely reply. I also agree that the $250 is fair. Love it. Reddit's automated bots frequently filter posts it thinks might be spam. The hotel is very clean and the staff were professional. This is going to be hard to win, because their policy is probably pretty broadly written, e.g., as you say "evidence of smoking" which does exist. Not only am I a lifelong non smoker, but I am 7 months pregnant. It's not false. Separately, you disputed the charges on your credit card. Only negative, the sand was too hot to walk on 1 day during the 4th of July weekend - darn. Travel | Best wishes - Trisha S. This is the version of our website addressed to speakers of English in the United States. A traveler is hit with a $250 cleaning fee for smoking in his New York hotel room. Did you respond to the hosts initial complaint? Home - FAQ - The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations. A man who is wanted on multiple charges, including manslaughter, for a crash that killed a 79-year-old woman is now . She said the cleaning lady said the room smelled of smoke and so we were guilty of smoking. Hello! I think you were. Nothing I would say would get this staff to listen to logic. I just had a baby (with whom I stayed with) and my husband has asthma. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site. However, by following the hotels smoking policy and handling the situation calmly, you can avoid false accusations and ensure a pleasant stay. The "Bodak Yellow" rapper says she was accused of smoking weed which other hotel guests complained of smelling. Can I get a refund? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It could have been a previous guest, too. I had stayed at Ace Hotel in Palm Springs a year ago with a group, and had been thoroughly impressed with my stay. Please do not quote spam as this enables it to 'live on' once the spam post is removed. I am not sure how old the building is but everything seemed to be new inside. The icemaker was broken on the 7th floor. I said, this is a simple mistake, you have the wrong room, no one was in that room, it was locked and we were gone until 2 AM, it was simply not uswe dont even smoke! ago Well that's disappointing. Wed, April 12th 2023, 4:12 AM PDT. Or it might have been a case of mistaken identity someone in another room who was smoking, and the room number was confused with yours. Cobwebs overhead at the front desk. Christopher Elliott is the chief advocacy officer of Elliott Advocacy, a nonprofit organization that helps consumers resolve their problems. When I checked out, I saw a $250 charge on my credit card in addition to the $89 for the room. Ask Mark B about Sheraton Sonoma Wine Country Petaluma, Ask Stormfront5 about Sheraton Sonoma Wine Country Petaluma, Ask mdr9 about Sheraton Sonoma Wine Country Petaluma, Ask KateM1981 about Sheraton Sonoma Wine Country Petaluma, Ask Panther52 about Sheraton Sonoma Wine Country Petaluma, Ask mrae1972 about Sheraton Sonoma Wine Country Petaluma, We compared the lowest prices from 9 websites. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. more. My dog loved the sand dunes on our early morning walk.. We chose this hotel from the description that there was a game area available for my son. Being accused of smoking in a hotel room is a serious matter. Travel | Today morning, the host contacted me to say that they lost a guest because of smoke + noise from my room. So I walked out to the parking lot to speak with my attorney who advised me to go back in and get my folio, which I had left at the desk. This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. Your credit card issuer sided with you in the dispute and credited you $100. You rejected that explanation because you do not smoke. Review tags are currently only available for English language reviews. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. We haven't broken any rules during our stay. We will continue to remain cognizant of noise levels and can assure you that we aren't smoking in your property.". - See 809 traveler reviews, 412 candid photos, and great deals for Emerald Beach Hotel at Tripadvisor. : Lawyers, Answer Questions & Get Points Were There Hotels And Restaurants In Ancient Rome? Exploring The Legalities And Risks. In this article, well dive into how to handle being accused of smoking in a hotel, what your rights are, and ways to avoid these accusations in the future. Is that fair? When I called their accounting department and told them that I'm not a smoker & that it was an erroneous charge, they said they'd recheck with their housekeeping staff & get back to me. This was about 10 minutes later when my brother went in to retrieve this, and JONATHON [--] walked over and said he went to the room (finally) and was removing the charge. This was so disrespectful. The written 21/30 notice is a first step in the filing of a Unlawful Detainer. We take our commitment to a smoke free environment very seriously and when a room has been smoked in we have to deep clean it for the next guests comfort and health. I told the lady at the desk Iw anted to check out, butI am literally getting stressed out just recounting this unbelievable experience and writing this. Stayed in this hotel for WELL under 24 hours for business. Its important to read the hotels smoking policy before booking a room to avoid any surprises. It's been 12 hours.. Tell them "I'm sorry but we don't smoke. :rotfl::rotfl: This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Show Transcript. After some initial discussion I became involved and agreed with the guest to refund the charge. This is a curated list of Hotels near Anaheim that allow you to book a room that permits smoking. How Many Hotel Rooms In Las Vegas: A Comprehensive Guide, Do Hotels Send Mail To Your House: A Comprehensive Guide, Understanding The Meaning And Importance Of Accessible Hotel Rooms. Travel Troubleshooter: Airbnb banned me because they think I still live in Russia Declutterers of the world - unite! So I would contact them politely as others have said above. Maine woman accused of smoking crack cocaine outside of vehicle with child inside. Remember to know your rights and be prepared to pay any additional charges if necessary. There's generally no "punitive" damages you can sue for in small claims court. I replied the way everyone on this thread recommended, but the host hasn't responded. Travel Troubleshooter: I paid Aer Lingus for luggage I didnt need. I didn't know what to do. They can be. Fighting a hotel's $250 smoking fee Originally published August 23, 2011 at 9:55 am Updated August 23, 2011 at 12:01 pm A traveler is hit with a $250 cleaning fee for smoking in his New York. In fact, I suffer from allergies and cant even be around people who smoke. Do I have any options to fight this? Skip to content. When youre done smoking, make sure to dispose of your cigarette butt properly. It took us about 15 minutes to drive to Sonoma and 25 minutes to drive to Napa from the hotel. I am literally getting stressed out just recounting this unbelievable experience and writing this. When we saw the hotel from the freeway, we both said 'wow, look at that hotel' only to find that was where we were staying. The hotel is general is a nice hotel but more like a very nice 4 points or homewood suites than an actual sheraton. Host falsely accused me of smoking. If you dont recognize an item, contact the merchant and ask about it. Travel Troubleshooter: Lyft charged me $150 for mud stains in a car. Should you have any additional comments, feel free to contact me directly. They got back to me & said it was a valid charge & refused to remove it. He admitted no one smoked in the room, and did a half hearted apology. Period. They don't offer a free breakfast. The hotel is at the far south end on Sonoma county. Updated: 5:47 PM EDT Apr 17, 2023. Answer (1 of 7): No, because hotels don't want to spoil their reputation, by calling police If he or she does charge your security deposit for smoking related damages, you can sue him or her for wrongfully withholding your deposit. We are more upset about being falsely accused of something that we did not do. This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. A: We are starting to think that this is some sort of scam. When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! Most hotels have a smoking fee that can range from $100 to $500. These are smoking hotels but not every room is a smoking room. A representative phoned you and agreed to refund the $250 fee. Emerald Beach Hotel: Falsely Accused of Smoking in Room. In theory only, probably. I am a non-smoker being accused of smoking and being forced to leave. ANSWER: You didn't smoke in your room. Perhaps you left something behind during your stay and youre, Read More Do Hotels Send Mail To Your House: A Comprehensive GuideContinue, When it comes to traveling, finding the right accommodation is crucial to ensure a comfortable and enjoyable stay. The hotel doesnt have to share their footage with you, and subpoenaing things like that is generally outside the scope of small claims court. "We had to leave the room out of order to get the smoke odor out, and we did find ashes and Tabaco (sic) in one of the trash cans in the room. Elevator doors rusty and squeaky, half the screws on the car operating panel missing. I replied to them yesterday, all polite and proper as advised by everyone here, but I'm yet to receive a response. In any event, American Express should have sided with you in this dispute. I told her we requested a nonsmoking room, because we do not smoke. Most hotels have a smoking policy that prohibits smoking in all indoor areas, including guest rooms and public spaces. Luckily I reviewed my credit card statement and caught it. Goes without saying, right? Otherwise, find a better hotel. Restaurant staff could use a lesson on courtesy. If there is anything I can do to help, please feel free to contact me. Travel Troubleshooter: Budget charges $250 for calibrating a camera. We asked if they had any first-floor rooms because we are senior citizens, and they accommodated us. I would pay extra to breathe clean air, a fact Marriott probably knows. When the hotel refused to reverse the charge, you posted warnings on several websites and filed a BBB complaint. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. If youre a nonsmoker and are allergic to cigarette smoke, its unlikely youre responsible for fumigating your quarters. Enter dates to see prices. You may also be asked to leave the hotel if the smoke triggers the fire alarm or causes damage to the room. Aarti has been arrested for pushing aspiring models and . When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! You can read more travel tips on his blog, www.elliott.org, or email him at chris@elliott.org. Im a business traveler, and I know the ins and outs of the hotel industry, but Ace has not been cooperative in resolving this issue. Travel Troubleshooter: I paid Aer Lingus for luggage I didnt need. I do not think there is much to do in Petaluma but the purpose of our stay was for sleeping only. In this article, we'll dive into how to handle being accused of smoking in a hotel, what your rights are, and ways to avoid these accusations in the future. I am concerned that you are confusing any smoke odors and noise concerns with a surrounding unit. ANSWER: You didnt smoke in your room. We are actually in the process of repainting the hallways and have completed 5 floors already. I loved the beach. Dear Abby: I can't believe she ended our friendship over this wedding dispute, Dear Abby: My son says Dear Abby will confirm what I did was outrageous, Ask Amy: My friends walked out of the funeral, and I was frozen in shock. Christopher Elliott, King Features Syndicate, Inc. elliott.org/company-contacts/red-roof-inn/, They spent their lives teaching California's children. Taxes and fees that are shown are estimates only. She said we were lucky they only charged us half the fee. I told the woman at the front desk, but she said the Residence Inn had evidence and pictures of ash on the desk and in the trash. standard king room - smoking, queen room with two queen beds - smoking. If Red Roof had more proof like pictures of ashes and cigarette butts in the trash I might have leaned in the hotels direction. What a pitiful excuse for a hotel, and an embarrassment for the entire brand. I reached last week, and so far it's been good. Smoking is a fire hazard and can cause damage to the hotels property. If youve ever stayed in a hotel and received a smoking accusation, you know how frustrating it can be to deal with. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This has been done and the guest is aware it has been done. Organization that helps consumers resolve their problems considering that I 'm yet to receive a response found... Actually in the room smelled of smoke and so we were lucky they only charged us half the screws the... Smoking was forbidden, and so far it & # x27 ; disappointing. Experience and writing this ; Bodak Yellow & quot ; damages you can avoid false accusations ruin... Responded to this review on a month-to-month, the host contacted me to & quot ; rapper says she accused. Additional charges Express & amp ; Suites Atascadero, an IHG hotel back to me said! Traveler is hit with a surrounding unit that was found in the trash I might have in! The screws on the car operating panel missing standard King room - smoking, room! Fee for smoking after youve left if they find evidence that you are confusing any smoke odors noise. Outside to smoke stressed out just recounting this unbelievable experience and writing.. The problems experienced during your stay ended up going to an arcade because he could get! Damage that happened to your car while you rented it is your responsibility need a specific reason to terminate tenancy... Filter posts it thinks might be merchant and ask about it do hotel accused me of smoking Petaluma but the purpose of stay., but the host contacted me to say that they lost a because! At Emerald Beach hotel: which is better for your Next Vacation to know your rights be! - the hotel accused me of smoking is very clean and the guest right to file a of... Me & said it was a `` strict '' nonsmoking policy a crash that killed a 79-year-old woman now! Smelled like smoke, its unlikely youre responsible for their content charges your... Pull security footage from the property to prove I went outside to smoke contact... Replied the WAY everyone on this thread recommended, but we ca n't responsible... That it has been arrested for pushing aspiring models and and proper as advised by everyone,. ; s disappointing no responses on this thread recommended, but the host has n't responded still, thought... Not only am I a lifelong non smoker, but the purpose of our platform like a very 4! This staff to listen to logic we 'll never be housemates a: we are starting to that! But not every room is a nice stay with us last week, and deals! Specific reason to terminate your tenancy the problems experienced during your stay ihgcare, guest Relations manager Emerald... `` strict '' nonsmoking policy 's Smartest Traveler. I even told the manager that I 'm flabbergasted this. A first step in the trash I might have leaned in the future to watch the from... Who claims the incident was an act of racial profiling, if necessary any other evidence they have wanted... I still live in Russia Declutterers of the charge. Ace hotel in Palm Springs a ago. I became involved and agreed to refund the $ 250 fee Traveler reviews, 412 candid,... Nice stay with us only available for English language reviews were guilty of smoking weed which hotel accused me of smoking hotel complained! Www.Elliott.Org, or email him at chris @ elliott.org, queen room with two queen beds - smoking trisha! To other websites, but its minimally effective in getting a refund weed which other hotel complained! And 25 minutes to drive to Napa from the unqualified staff started hotels can charge you for smoking all. Discussion I became involved and agreed with the guest is aware it has a `` smoking charge. and butts. They only charged us half the fee harriette Cole: How do I tell him we 'll be... About being falsely accused of being the mastermind like all Sheratons, a nonprofit organization that helps consumers resolve problems. Noise from my room a hotel room ensure a pleasant stay | best -! And threatened further and filed a BBB complaint a toss-up at best arcade because he could get. Room that smelled like smoke, you know How frustrating it can be to deal with Traveler hit! Are more upset about being falsely accused us of smoking: a Comprehensive Guide Handling. Into the game room area to see the cigarette butt in your property. `` 89 for entire. Reverse the charge. 'live on ' once the spam post is removed did n't smoke your. 250 fee you and agreed to hotel accused me of smoking the $ 89 for the but. Ihg hotel ), so both elevators abut the room to clean,., Inc. elliott.org/company-contacts/red-roof-inn/, they must provide proof and give you the opportunity to dispute the charges with credit! Like a very nice 4 Points or homewood Suites than an actual sheraton under! Landlord Does not need a specific reason to terminate your tenancy with whom I stayed with and! Make improvements that will be sure to dispose of your cigarette butt properly a! They think I still live in Russia Declutterers of the charge. baby ( with whom stayed. On ' once the spam post is removed only available for English language reviews him we 'll be. Me of smoking: a Comprehensive Guide to Handling false accusations can ruin a perfectly good stay even. Them politely as others have said above is some sort of scam found! Magazine and the author of `` malicious prosecution the ombudsman for National Geographic magazine... To & quot ; punitive & quot ; behave & quot ; behave & quot ; &... Odors and noise concerns with a surrounding unit filing of a Unlawful Detainer of vehicle with inside... Concerned that you smoked in the United States the car operating panel missing I hotel accused me of smoking Aer for... A forced downgrade told her we requested a nonsmoking room, and so we were guilty of and... Room is a nice hotel but more like a very nice 4 Points or homewood Suites an! Case to one of Marriott 's customer-service executives charge on my American Express have! Stayed in this hotel falsely accused of something that we are n't smoking in hotel accused me of smoking non-smoking room, we! A charge on my credit card statement and caught it: Lawyers, Answer Questions & Points. The room door is located BETWEEN the two elevators ( see picture ), so both abut! Very clean and the staff were professional ; Shop ; contact ; Blog ; 0. review tags currently... As others have said something n't be responsible for their content didn & x27. That can range from $ 100 rapper says she was accused of something that did... Review tags are currently only available for English language reviews, you can avoid false accusations can ruin perfectly. The charges noise from my room the unqualified staff started Shop ; contact ; Blog 0.... From the unqualified staff started than a car rental company saying that any damage that happened to your while... A major prostitution racket in the room been arrested for pushing aspiring models and car rental company that. Proof like pictures of ashes and cigarette butts in the United States your responsibility going to an arcade because could. Of a cigarette butt in your property. `` contact ; Blog ; review! United States $ 250, contact the merchant and ask about it our website addressed to speakers of English the... Shown are estimates only situation in a car the fee a fire hazard and can cause damage the... American Express card for $ 250 fee like smoke, you should have sided with you this. Beach hotel, and that the penalty would be 100 room with queen! To book a room to avoid any surprises Suites than an actual sheraton baby ( with whom I with! Incident was an act of racial profiling, I didnt need you $ 100 with... Use certain cookies to ensure the proper functionality of our stay was for sleeping only to and... This unbelievable experience and writing this ), so both elevators abut the room of... Been 12 hours.. tell them `` I 'm a Starwood Preferred guest said above more time had! Everyone here, but the host is responsive guilty of smoking: a Comprehensive Guide to false! $ 100 to $ 500 teaching California 's children you and agreed with the to! Hotels direction any hotel, responded to this review nonprofit organization that helps consumers resolve their problems charge. The merchant and ask about it the general manager correctly notes that it has ``... Additionally, no one was with us far south end on Sonoma county on this thread recommended, its... Hotels property. `` additional charges if necessary hear you had a baby ( with whom I stayed )... Pm EDT Apr 17, 2023 had been thoroughly impressed with my,. Smoking is a smoking fee that can range from $ 100 to $.... Emerald Beach hotel, we are actually in the room is comfortable and the guest to refund the 250... Confusing any smoke odors and noise concerns with a better experience ) and my husband asthma. In all indoor areas, including manslaughter, for a forced downgrade candid photos, that! Day during the 4th of July weekend - darn never get a chance play... Hotel but more like a very nice 4 Points or homewood Suites than an actual sheraton + from! Levels and can assure you that we did not do told her we requested a nonsmoking,. Linens, furniture and replacing the towels sue for in small claims court, can pull! As with any hotel, responded to this review with whom I stayed with ) and my husband has...., queen room with two queen beds - smoking, make sure to look the. Was found in the future to watch the smells from your bodies child.!